Digital Quest Limited (DQ) is an Information Technology (IT) firm run by a highly resourceful and motivated team with the collective objective of delivering unbeatable IT services.
We have a pool of highly skilled and motivated software engineers and project managers. Our focus as a company is the delivery of cutting-edge IT solutions and software development services. Our experience and expertise are both harnessed to meet the requirements of our customers.
At DQ, our customers are part of our corporate family and we take pride in working together with them to understand their business. Suggesting solutions that make sense technically, economically, and operationally is part of our key objectives in satisfying our customers.
We stay up to date with technology and ensure that our solutions and suggestions to our customers are based on their business objectives, strategy and not on technological advancements. All our projects are executed using licensed platforms and tried, tested techniques.
Our Mission Statement
“To create an innovative company that provides and continually leads in excellent customer service delivery, driven by people, performance and achievement.”
Our Vision Statement
“Be forerunners of the IT industry in Nigeria and Africa as a whole.”
How we do it?
We work very closely with our customers to identify and achieve performance standards that are linked to business objectives. Our general approach is to:
- Identify the needs and objectives of our clients;
- Analyze their objectives and required performance from the perspective of business strategy and work-environment;
- Perform the work in a cost and time effective manner; and
- Analyze and evaluate together with the customer, the effectiveness of our work.
The primary objective of our solution is to enhance the performance of our clients. We are also structured to respond quickly and offer both our services and support when required. We have just concluded a restructuring exercise which ensures that a dedicated support team is available 12 hours a day to deal with client support issues. The effectiveness of our services is ensured through the production of a Service Level Agreement with each individual customer.
Basic Standards
We believe that certain basic standards are important in any IT consulting firm. We also maintain that, for there to be great success for our clients, the following competence levels are required from our staffs:
- Advisory
- Technical
- Business
- Communication
Many companies structure their organization to support a particular technology. We do not advise our client to completely focus on a particular technology as this is not usually beneficial to them. We support any technology that has high reliability, availability, and serviceability (RAS). RAS is synonymous with the mission that is critical to us. With RAS and customer service as the focus of our organization, your entire computing environment will flourish.
All our projects are required to build a business case—a technology case is not sufficient. All business cases are required to discuss alignment of objectives with enterprise goals. IT is inseparable from the business and requires complete alignment with business.
